About Glean
Glean is an enterprise Work AI platform that connects company knowledge, systems, people, and permissions so employees can find information and complete work with AI. Its products include enterprise search, a personal AI assistant, proactive intelligence, data analysis, content creation, work execution, and governed AI agents. It is designed for organizations that need accurate answers grounded in internal context rather than a generic chatbot.
Glean indexes information through more than 250 connectors and builds personal and enterprise graphs to understand relationships between content, projects, people, and workflows. Its agent platform supports building, orchestrating, governing, and distributing reusable agents across departments. Readers evaluating workplace AI can also browse AI assistants, automation tools, and productivity platforms.
Key Features
Enterprise search : Searches documents, conversations, people, projects, and business systems while respecting each source’s existing permissions.
Glean Assistant : Answers questions, summarizes information, creates content, analyzes data, and helps execute work using organizational context.
Agent Builder : Lets teams create agents that reason through tasks, plan steps, retrieve enterprise context, and take actions across connected tools.
Agent orchestration : Coordinates agents and workflows across systems while providing governance, observability, and reusable agent libraries.
Enterprise Graph : Maps relationships among employees, teams, projects, processes, and content to improve relevance and personalization.
250+ connectors and actions : Integrates with tools such as Slack, Google Drive, Jira, Confluence, SharePoint, GitHub, Salesforce, and Microsoft 365.
Model Hub and MCP Gateway : Provides access to multiple language models and governed tools for enterprise generative AI experiences.
Security and governance : Preserves source permissions, logs queries and actions, and supports compliance-heavy enterprise deployments.
Pros
✔ Combines enterprise search, assistance, agents, analysis, content creation, and automation.
✔ Permission-aware retrieval helps prevent users from seeing source content they cannot access.
✔ More than 250 connectors cover widely used workplace and business systems.
✔ Enterprise and personal graphs improve context, relevance, and personalization.
✔ Agent governance and observability help organizations manage AI deployment at scale.
✔ Supports more than 35 language models instead of forcing every workflow onto one model.
Cons
✖ Glean does not publish standard self-serve or per-user pricing.
✖ Deployment requires a sales process, connector configuration, permissions review, and organizational rollout.
✖ Search quality depends on source hygiene, permissions, indexing, and integration coverage.
✖ The breadth of the platform may be excessive for small teams needing a simple search tool.
✖ Agent actions require careful governance to avoid incorrect or unauthorized changes across systems.
✖ Total cost may vary with employee count, products, connectors, usage, support, and contract scope.
Plans & Pricing
| Offering | Type | Price | Usage Limit | Inclusions |
|---|---|---|---|---|
| Glean Work AI | Enterprise | Custom pricing | Configured by organization | Enterprise search, Assistant, agents, context graphs, connectors, model access, APIs, governance, security, and analytics. |
| Glean Assistant | Custom enterprise | Get a demo | Contract-specific | Grounded answers, research, analysis, content creation, proactive intelligence, and work execution. |
| Glean Agents | Custom enterprise | Get a demo | Contract-specific | Agent Builder, orchestration, governance, agent library, agentic engine, actions, and enterprise context. |
| Enterprise Search | Custom enterprise | Get a demo | Contract-specific | Hybrid search, permission-aware indexing, Personal Graph, Enterprise Graph, browser extension, and connected knowledge. |
Glean does not publish fixed plan prices on its official site. Contract pricing may depend on employee count, selected products, usage, connectors, implementation, support, and enterprise requirements.
Source: Glean. Confirm current licensing, minimum commitments, included usage, rollout services, integrations, and support directly with Glean.
FAQs
Q1: What is Glean used for?
Glean is used for enterprise search, workplace assistance, research, content creation, data analysis, support, onboarding, knowledge discovery, and automated agent workflows.
Q2: How much does Glean cost?
Glean uses custom enterprise pricing and does not publish standard rates. Organizations must request a demo and proposal based on their deployment requirements.
Q3: Which applications connect with Glean?
Glean offers more than 250 connectors, including Slack, Google Drive, Microsoft 365, Jira, Confluence, SharePoint, GitHub, Salesforce, and many other workplace systems.
Q4: Does Glean respect existing permissions?
Yes. Glean is designed to preserve source-level permissions so users see only information they are authorized to access.
Q5: Can users build AI agents in Glean?
Yes. Agent Builder supports creating agents that reason, retrieve context, plan steps, and take actions, while governance and orchestration tools manage them across the enterprise.
Q6: What security standards does Glean support?
Glean advertises ISO 42001, HIPAA, TX-RAMP Level 2, SOC 2 Type II, ISO 27001, and GDPR support, along with permission-aware access and observability.
Published on: July 6, 2026
